Covid-19 Shipping Updates
Updated On: 11th May, 2020
Please find the latest update for your pincode here
You check check the current statuts of your order here
Alert:
As you are aware of the current situation of COVID related disruptions, the ecommerce industry is also facing the heat due to various measures taken by the respective state and central govt. like Complete Lockdown, Night Curfews and other restrictions.
We are grateful for all our front line warriors who are working tirelessly to ensure that our lives are safe and less affected by the current situation.
Below areas are affected by restrictions imposed by the authorities:
Area |
Restriction |
Essential |
Non Essential |
Restrictions |
||
Pickup |
Delivery |
Pickup |
Delivery |
Valid Upto |
||
Maharashtra |
Lockdown |
Yes |
Yes |
Yes |
No |
15th May |
Chattisgarh |
Lockdown |
No |
No |
No |
No |
15th May |
Uttar Pradesh |
Lockdown |
Yes |
Yes |
Yes |
Yes |
18th May |
Karnataka |
Lockdown |
Yes |
Yes |
Yes |
No |
24th May |
Delhi |
Lockdown |
Yes |
Yes |
Yes |
No |
18th May |
Tamil Nadu |
Lockdown |
Yes |
Yes |
Yes |
No |
24th May |
Puducherry |
Lockdown |
Yes |
Yes |
Yes |
Yes |
24th May |
Mizoram |
Lockdown |
No |
No |
No |
No |
24th May |
Manipur |
Lockdown |
No |
No |
No |
No |
24th May |
Sikkim |
Night Curfew & Weekend Lockdown |
Yes |
Yes |
Yes |
Yes |
|
Nagaland |
Night Curfew & Weekend Lockdown |
Yes |
Yes |
Yes |
Yes |
|
Chandigarh |
Night Curfew & Weekend Lockdown |
Yes |
Yes |
Yes |
Yes |
|
Goa |
Lockdown |
Yes |
Yes |
Yes |
No |
24th May |
Himachal Pradesh |
Lockdown |
Yes |
Yes |
Yes |
No |
16th May |
Uttarakhand |
Lockdown |
Yes |
Yes |
Yes |
No |
18th May |
Jharkhand |
Lockdown |
Yes |
Yes |
Yes |
No |
14th May |
Assam |
Night Curfew & Weekend Lockdown |
Yes |
Yes |
Yes |
Yes |
|
Odisha |
Lockdown |
Yes |
Yes |
Yes |
Yes |
19th May |
Madhya Pradesh |
Lockdown |
Yes |
Yes |
Yes |
No |
15th May |
Haryana |
Lockdown |
Yes |
Yes |
Yes |
No |
18th May |
Bihar |
Lockdown |
Yes |
Yes |
Yes |
No |
15th May |
Punjab |
Lockdown |
Yes |
Yes |
Yes |
No |
15th May |
Kerala |
Lockdown |
Yes |
Yes |
Yes |
No |
17th May |
Andhra Pradesh |
Lockdown |
Yes |
Yes |
Yes |
No |
18th May |
Gujarat |
Lockdown |
Yes |
Yes |
Yes |
No |
13th May |
Rajasthan |
Lockdown |
Yes |
Yes |
Yes |
No |
24th May |
Telangana |
Lockdown |
Yes |
Yes |
Yes |
No |
22nd May |
Jammu & Kashmir |
Lockdown |
Yes |
Yes |
Yes |
No |
18th May |
Since many of the states are under lockdown, the logistics partner as per govt notifications may either hold the shipments or return the same to us if they feel the security of the parcel is an issue.
Since the essential category is not specified by the respective state govt, officials can allow or disallow delivery of the parcel if they feel so.
There could be delays in pickups at some locations where the timing restrictions are imposed by local authorities, although we will try to ensure pickup happens as per SLA, there could be some exceptions, we expect your understanding in this regards.
Most of the states are under lockdown and there are lots of disruption on the ground level due to man force and other COVID related issues, we request you to kindly be patient if there are any delays in delivering the products. In situations where the delivery is not allowed, we will be marking the shipments (in-transit or at destination centre) RTO in compliance with government rules. Your understanding in this regards is appreciated.
In these unprecedented times where our health has been our utmost priority, we at Art Galore is also taking care of all our employees and we are Working from Home till the situation becomes normal. There could be a delay in responding to your emails and calls.
Thank you for all your support and understanding in these unprecedented times.
Updated On: 1st May, 2020
Alert:
Dear Customers, | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
As you are aware of the current situation of COVID related disruptions, the Ecommerce industry is also facing the heat due to various measures taken by the respective state and central govt. like Complete Lockdown, Night Curfews and other restrictions. We are grateful for all our front line warriors who are working tirelessly to ensure that our lives are safe and less affected by the current situation. Below areas are affected by restrictions imposed by the authorities:
There could be delays in pickups at some locations where the timing restrictions are imposed by local authorities, although we will try to ensure pickup happens as per SLA, there could be some exceptions, we expect your understanding in this regards. Since most of the places have Night Curfew, there could be a delay in the network connection of parcels which may affect the delivery TAT. We are also starting with emails which will give you an idea of your parcels travelling in affected operations area which will give you an idea of impact and you can convey the same to your customers. In these unprecedented times where our health has been our utmost priority, we at ArtGalore is also taking care of all our employees and we are Working from Home till the situation becomes normal. |
Stay Indoors. Be Safe.
Updated On: 28th Apr, 2020
Staying in line with the current lockdown in various parts of the country, there will be a delay in delivering your orders as most of our courier partners have halted operations while others are short staffed. We are constantly monitoring the situation and working with our courier partners to get your orders delivered as soon as possible. We request you to bear with us in this challenging situation.
Updated On: 24th Apr, 2020
Due to government restrictions around COVID-19, you may experience delays in pickup and delivery. We regret the inconvenience and request you to please bear with us in this extremely challenging situation.
Updated On: 22nd Apr, 2020
Staying in line with the current Weekend Lockdown in almost parts of the country, there will be a delay of minimum 7-8 days in delivering your orders of (Especially Miniatures)
We are constantly monitoring the situation and working with our courier partners to get your orders delivered as soon as possible. We request you to bear with us in this challenging situation.
Stay Home, Stay Safe!
Updated On: 17th Apr, 2020
Staying in line with the current Weekend Lockdown in almost parts of the country, there will be a delay of minimum 3 days in delivering your orders as most of our courier partners have halted operations while others are short staffed.
We are constantly monitoring the situation and working with our courier partners to get your orders delivered as soon as possible. We request you to bear with us in this challenging situation.
Stay Home, Stay Safe!
Updated On: 14th Apr, 2020
Staying in line with the current lockdown in various parts of the country, there will be a delay in delivering your orders as most of our courier partners have halted operations while others are short staffed. We are constantly monitoring the situation and working with our courier partners to get your orders delivered as soon as possible. We request you to bear with us in this challenging situation.
Thank you for cooperating with us.
